Monitoring Kiosks

As a kiosk owner you no longer need to worry whether your kiosk, located in a shopping mall 150 miles away from your office, is working or not. You can now monitor the operation of your kiosks right from your office or even from your home. WiSK enables you to monitor your kiosks 24 hours a day, 365 days a year and allows you to:

• Know the operational status by asking for a standard “heartbeat” message

• Check for errors with peripherals in the kiosk ( printers, currency readers, etc.)

Using WiSK, a kiosk can be programmed to send an alert message (a pager message) if an operational error is detected. For instance, if the printer in the kiosk runs out of paper, or if the currency reader is jammed, then WiSK can send an email and/or pager message to a selected service engineer (or more than one) regarding the problem. WiSK also sends a message to the office about the problem, and stores all such messages for future analysis. This alone will significantly reduce the downtime of your kiosks and will improve the efficiency of operation. It’s simple common sense that your kiosk will likely generate higher revenues if the downtime is minimal. WiSK helps you generate higher revenues by continuously monitoring your kiosk.